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More than 24 hours before

Full refund, or a free reschedule to a new slot — whichever you’d prefer. Just write to me with your booking ID.

Less than 24 hours before

I’m able to offer a reschedule to a new slot, but not a cash refund at this point, since the slot was held exclusively for you and couldn’t be offered to anyone else on short notice.

No-show, with no notice

The session is considered complete, and no refund is given. If this happens for the first time and there were genuinely unusual circumstances, write to me — I’ll always hear you out.

A technical failure on my end

If I’m unable to make a session — whether due to a technical issue, an emergency, or any reason on my side — you’ll always receive either a full refund or a free reschedule, your choice. No exceptions.

Duplicate or failed payment

If you’re charged more than once for the same booking, or a payment fails but the amount is still deducted, the extra amount is automatically refunded by Razorpay. If you don’t see it reflected within a few days, write to me with your payment reference and I’ll look into it personally.

Once a reading is delivered

Because a reading is a personal, one-on-one service delivered in real time, I’m not able to offer a refund once a session has taken place — the same way a doctor’s consultation or a tutoring session isn’t typically refunded after the fact, even if you wished it had gone differently.

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Use the form below and I will read and reply to it personally. Please do not include passwords or payment details.

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